Shipping Policy

Last updated: 25th February 2025

At Freaky AI, we work with trusted print-on-demand partners to bring you high-quality, AI-inspired products. Below, you’ll find details about shipping rates, processing times, and policies.

1. Processing & Shipping Times

Since all our products are made to order, shipping times include:

Production Time

⏳ 2–7 business days (varies by product and location)

Estimated Shipping Time

🚚 Standard Shipping: 5–12 business days
🚀 Expedited Shipping: 3–7 business days (if available)

📌 Important: Shipping times are estimates and may vary due to factors like demand, customs delays, or carrier issues.

2. Shipping Costs

Shipping rates are calculated at checkout based on:

Destination country
Order size & weight
Shipping method chosen

We strive to keep shipping affordable and transparent.

🚚 Free Shipping? Occasionally, we offer free shipping promotions—sign up for our newsletter to stay updated!

3. International Shipping

We ship worldwide! However, certain locations may experience longer delivery times due to customs regulations.

📌 Customs & Import Fees: Customers are responsible for any import taxes, duties, or customs fees imposed by their country.

4. Tracking Orders

Once your order ships, you’ll receive a tracking number via email. Use this to track your package in real-time.

📌 If you don’t receive a tracking email within 5 days, check your spam folder or contact us at [Your Support Email].

5. Lost, Delayed, or Stolen Packages

We are not responsible for delays, lost, or stolen packages caused by:

Incorrect shipping addresses
Carrier delays (weather, holidays, etc.)
Theft after delivery

📌 If your package is missing: Contact us, and we’ll assist in filing a claim with the carrier.

6. Returns & Shipping Costs

Since our products are custom-made, we do not accept returns or exchanges for buyer’s remorse or incorrect sizing.

🚚 Who Covers Return Shipping Costs?

Defective or misprinted items: We cover shipping for replacements/refunds.
Wrong address or unclaimed package: The customer must cover reshipping costs.
Return requests for non-damaged items: Returns are not accepted due to our print-on-demand process.

7. Cancellations & Address Changes

🚨 Orders cannot be canceled or changed after checkout because they go into production immediately.

📌 Wrong address? Contact us within 1 hour of ordering, and we’ll try to update it.

8. Contact Us

For any shipping-related questions, email us at [Your Support Email].

FAQ

❓ Can I return an item if I don’t like it?

No, because our products are made to order, we only accept returns for defective or misprinted items.

❓ Do you offer express shipping?

Some items may qualify for expedited shipping at checkout, depending on location.

❓ Do you ship worldwide?

Yes! However, international orders may take longer and be subject to customs fees.

Google Compliance & Policy Visibility

This Shipping Policy meets Google Merchant Center guidelines:
✔ Clear delivery times & costs
✔ Customs & international shipping details
✔ Return shipping policies defined

By ordering from Freaky AI, you agree to this policy.